Privacy Policy

Last updated: January 18, 2025

At Storageflow, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Account Information

When you create an account, we collect information such as your name, email address, and payment information. This information is necessary to provide you with our services and process transactions.

Files and Content

We store the files you upload to our platform. These files are stored securely and are only accessible according to your configured privacy settings (public or private).

Usage Data

We automatically collect certain information when you use our service, including:

  • IP addresses and device information
  • Browser type and version
  • Pages visited and features used
  • File delivery and download statistics
  • Time and date of access

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Protect against fraudulent or illegal activity

Data Storage and Security

Your files are stored on secure servers with industry-standard encryption. We use reputable cloud infrastructure providers to ensure high availability and data protection.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your account information for as long as your account is active. If you cancel your subscription, you have 7 days to download your files before they are permanently deleted from our servers.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our service. These third parties have their own privacy policies addressing how they use such information.

Our service may include:

  • Payment processors (for handling transactions)
  • Analytics providers (for understanding usage)
  • Cloud infrastructure providers (for hosting and CDN)

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@trystorageflow.com